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The Grochats Platform covers all aspects of Marketing, CRM & Customer Support in one place.
Maintain 24/7 availability on the world’s leading messaging app. Leverage an NLP-driven chatbot and our multi-agent Live Chat inbox. Efficiently route customer queries to the correct agents using smart filtering by tags, campaigns, and user attributes.
Gain deep insights into engagement by tracking click-through rates (CTRs) on your broadcast messages. Use this conversion data for precise, high-impact retargeting campaigns that boost sales velocity.
Design customized, high-performing conversational journeys rapidly. Our user-friendly flow builder supports both rich chatbot interactions and integrated WhatsApp Product Catalog experiences, simplifying deployment.
Deploy automated WhatsApp Smart Notifications featuring powerful Call-to-Action (CTA) buttons and quick reply links. Achieve industry-leading engagement with confirmed 45-60% average click rates.
Launch and manage high-ROI Facebook and Instagram Click-to-WhatsApp (CTWA) ad campaigns directly from the Grochats platform, achieving up to a 5x increase in qualified leads and a potential 60% reduction in customer acquisition cost (CAC).
Seamlessly connect your existing tech stack. Automate crucial Smart Notifications through integrations with leading eCommerce platforms (Shopify, WooCommerce), CRMs (Hubspot, Salesforce), Zapier, and various payment gateways.
Leverage advanced audience segmentation capabilities to identify high-potential users. Run strategic, tailored re-broadcast campaigns to these segments, proven to drive up to 3x higher conversion rates.
Quickly upload your consented contact lists and launch pre-approved messages instantly. Access comprehensive, real-time analytics on the Grochats Platform to monitor delivery rates, read rates, and message performance.
