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IT companies can use WhatsApp Chatbots to automate common customer support inquiries, such as troubleshooting, software issues, and technical FAQs.
SaaS companies can automate onboarding flows via WhatsApp, guiding new users through product features with step-by-step instructions or video tutorials.
For managed IT service providers (MSPs) and cloud services, WhatsApp can be used to send instant alerts for system downtimes, security breaches, or server maintenance.
IT companies and startups can automate lead generation by capturing prospect details through WhatsApp Chatbots.
The bot can qualify leads by asking specific questions, and the information can be passed to sales teams for follow-up, streamlining the lead qualification process.
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