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Car dealerships can use WhatsApp to automate lead generation and test drive scheduling. Customers can inquire about specific models and book test drives directly through WhatsApp, providing a seamless and efficient process.
Automate service reminders for routine vehicle maintenance, oil changes, and inspections. Dealerships can notify customers of upcoming services, ensuring vehicles are maintained on time and improving customer retention.
Promote new models, seasonal offers, or exclusive discounts directly to customers through WhatsApp. By leveraging Grochats platform, dealerships can deliver compelling conversational flows with interactive CTAs, dynamic product lists, rich media and more.
Grochats’s smart WhatsApp Chatbots allow you to offer real-time customer support for queries on pricing, vehicle availability, and service bookings. For more complex issues, seamlessly transfer conversations to live agents, ensuring customers receive timely, accurate information at all times.
Keep customers informed about the status of their vehicle orders. WhatsApp can be used to send real-time updates on order processing, expected delivery dates, and the readiness of their vehicle for pickup or delivery.
After a purchase, use WhatsApp to follow up with customers, collect feedback, and schedule future maintenance services. This helps maintain a long-term relationship with the customer, improving satisfaction and encouraging repeat business.
